shipping & handling Q&a’s

Shipping & Handling Q&A’s

Q: How long does it take to process my order?
A: All sets are handmade to order 💅 Please allow 4–6 business days for processing before your order ships.

Q: How long is shipping?
A: Shipping takes 2–5 business days (U.S.) after your order has been processed. You’ll receive a tracking number via email once your order ships 💌

Q: How do I know what size to order?
A: Please use our sizing guide to measure your nails accurately before ordering. If you are unsure, we recommend sizing up or purchasing a sizing kit.

Q: What if I order the wrong size?
A: We are not responsible for incorrect sizing. Please make sure your sizes are correct before placing your order.

Q: Do you offer refunds, returns, or exchanges?
A: No. Due to the custom and sanitary nature of press-on nails, all sales are final. We do not offer refunds, returns, or exchanges.

Q: Can I change or cancel my order?
A: Orders cannot be changed or canceled once they are placed, so please double check all details before checkout.

Q: What if my package is lost or delayed?
A: We are not responsible for delays caused by USPS or for lost/stolen packages once marked as delivered.

Q: What if I need my nails by a certain date?
A: Please contact us before placing your order to confirm timing 💖

Thank you for supporting dominationailz.com 💅.